ORDER CONFIRMATION

On completion of your order you will receive an electronic confirmation & receipt using sent to the email address provided by you.  A tracking nuber will be sent to the same address on dispatch of your order from our winery.

DELIVERY, DAMAGES & RETURNS

If your wine does not arrive within 10 working days of your order being received please email contactus@smidgewines.com or call +61 400 585 395.

On the rare occasion that incorrect goods are delivered, shipping damages are incurred or your wine does not arrive in a satisfactory condition, we will fully refund or replace the bottles concerned, including return shipping costs, providing they are returned unopened within one month of delivery.

CHANGES TO YOUR ORDER

If after completing your transaction, you would like to make a change to your order, please contact us immediately by sending an email to contactus@smidgewines.com or call +61 400 585 395 between 9.00am-5.00pm weekdays, ACST.

ONLINE ACCOUNT SUPPORT

How do I know if I’m a member?

Please call us on 0400 585 395 or email us at sclub@smidgewines.com ato verify your membership status. Alternatively, you can login at smidgewines.com using the email address that our monthly emails are sent to and there you'll have an opportunity to reset your password.

HOW DO I UNSUBSCRIBE?

SClub members may unsubscribe at any time and request that their details are removed from our database. To do so either click ‘unsubscribe’ at the bottom of our e-newsletters or email us at sclub@smidgewines.com